TechShed Help Center

Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
What is the difference between "Pre-Order" and "Arriving"

"Pre-Order" means once you place order to us, we will place order to our supplier. And you have to wait for a while for the item to arrive UK. "Arriving" means we procured items and waiting for them to be shipped into UK. The ETA is shown in product description. You can also choose faster shipping by AIR or save some moeny by SEA.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
What is the ETA?

ETA means Estimated Arrival Date. Depends on shipping method (AIR or SEA), item will arrive UK after official release date. And the actual delivery date is subject to the shipment arrangment. Please check the ETA as stated in the description of each item. Thank you!
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
Why my order haven't shipped?

We ship out order within 2 working days (except SAT and SUN) for items already in UK. If you are not sure your items is here in UK already, please goes to product page and you will find in product description. Thank you!
Why my order still not delivery after ETA?

Please let us know your order number and we will get back to you ASAP. Thank you!
Why I can't buy "In Stock" items from "In Stock" section?

Because this item sold out! You will see a button "Back in stock requests". Once we update system with new quantity, you will receive notifiaction! Try it!
What is ETA?

ETA means Estimated Arrival Date. Depends on shipping method (AIR or SEA), item will arrive UK after official release date + transit time from orgin (mainly far east). And the actual delivery date is subject to the shipment arrangment. Please check the ETA as stated in the description of each item. Thank you!
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
Why you price keep changing?

Price keep going up isn't it? The reason behind is our system set to increase selling price by reducing stock number. That means the earlier you place your order, the better price you can get. This system is set especially for limited or special items such as Premium Bandai stuff! Still waiting? Good luck!